Senior Director Emergency Services RN | Home To Work

Job Responsibilities : Senior Director Emergency Services RN

Office Address : Edmonds, Washington, United States

Educational requirements : Postgraduate Degree


Reporting directly to the Chief Nursing Officer at PRMCE, the Service Area Director of Emergency Services will provide strategic leadership for the North Puget Sound Service Area Emergency Services operations to ensure efficient and effective delivery of Emergency Services, a connected experience of care and clinical excellence for the patients that we serve. As a member of the nursing leadership team, they assume an active leadership role interdepartmentally, with medical staff, and act as a key representative in Emergency Services on behalf of the CNO as deemed necessary.

This includes directing business operations and all facets of clinical performance, volume growth, strategic operations, fiscal oversight, business plan implementations, and process improvements. This position leads and facilitates service area process strategy for clinical practice and operations for the 3 Emergency Departments. This position is responsible for standardizing the approach to Emergency Care Services throughout the North Puget Sound Service Area. Plans, coordinates and supervises the clinical and administrative functions in accordance with system polices and goals. Plans and develops appropriate strategic relationships for the delivery of Emergency Care Services. Facilitates collaborative working relationships with programs and departments within the institutions to assure appropriate quality and coordination of care for all emergency patients. Works collaboratively with the Emergency Department Executive Medical Director to ensure optimal Emergency Care Service delivery to patients and medical staff. Collaborates with the Emergency Management team regarding emergency preparedness.

This role is accountable for the overall leadership, direction, and management of the North Puget Sound Service Area Emergency Department operations including oversight of the nurse managers and responsibility for the departments’ performance related to budget, quality outcomes, safety, patient experience, and caregiver engagement.

Essential Functions:

  • Develops and implements North Puget Sound Service Area goals and objectives for Emergency Services in conjunction with the Medical Director and hospital CNOs; obtaining input from physicians, supervisors, staff, and hospital specific senior leaders. Additionally, partners and collaborates with the Emergency Management team around emergency preparedness.
  • Develops an integrated process for preparing and implementing North Puget Sound Service Area strategic plans for Emergency Services. Periodically reviews and updates strategic plans to reflect changing customer needs and strategic opportunities.
  • Prepares Emergency Services capital equipment budget and operating budgets in collaboration with campus executives. Monitors Emergency Services operating statements to assure that budgetary goals are met; and significant deviations are adequately understood and appropriate action taken.
  • In conjunction with Medical Directors, physicians and leaders, and Clinical Education and Practice, develops common standards, protocols, policies and procedures for all activity of Emergency Services.
  • Selects and develops Emergency Services leaders and members who will meet the qualitative, quantitative and Mission related goals established for Emergency Services.
  • Develops and mentors relationships with ED and Critical Care Clinical Nurse Managers. Leads management team in planning, organizing and responding to identified trends and creates opportunities for growth, development and improvement of services.
  • Develops and implements the delivery of Emergency Services through integration of services.
  • Provides mentoring, support and leadership using the Mission goals and objectives of the Service Area.
  • In conjunction with the Medical Directors and ED and Critical Care Management Teams, maintains Emergency Services in a state of readiness for inspections by accrediting agencies such as the State of Washington, Det Norske Veritas (DNV), and OSHA. Similarly, partners and collaborates with the Emergency Management team around emergency preparedness.
  • Develops and promotes marketing strategies for Emergency Services.
  • Works to assure quality, timely and appropriate clinical services are provided to all patients.
  • Provides leadership to Emergency Services in a way that maximizes quality through the development and implementation of quality assurance and quality improvement initiatives; cost effectiveness through efficient and effective delivery of quality clinical services; and supports the programs and operational needs through involvement and participation in program and service development in the system.

Minimum Required Qualifications:

  • Master’s Degree in Nursing or other alternatives (Health Administration, Public Health, or Business Administration).
  • Bachelor’s Degree in Nursing
  • 5 years of experience in Emergency and/or Critical Care Services management required, preferably in multi-institutional Emergency and Critical Care Services management.
  • Advanced experience in the area of service, human resources, business and quality management.
  • Required upon hire: Washington Registered Nurse License (Vendor Managed)
  • Required upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women’s services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 151077

Company: Providence Jobs

Job Category: Nursing-Patient Facing

Job Function: Nursing

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership


Address: WA Everett 1321 Colby Ave

Pay Range: $81.86 – $136.08

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

RKMS Jobs is a space where professionals can connect with each other, find job opportunities and build their careers.

Apply Now

Leave a Reply

Your email address will not be published. Required fields are marked *